WHERE CLIENTS GROW
Managed plans, in full.
The step past availability, for a business that needs its technology managed rather than attended to. Priced per user, per month, and quoted on team size. Most clients arrive here from the Availability Retainer, not instead of it.
4
Hour response
1
Hour if you are down
15
Client ceiling
0
Months locked in
THE PLANS
What each plan covers
- 01
Identity & Device Security
Tier 1
$49per user / month
Best for cloud-first teams that need identity, MFA and endpoint security locked down.
Logins, permissions and access managed from one place. Devices enrolled and policy-protected. MFA enforced across the organization.
- Your team's logins, permissions and access, managed from one place
- Devices enrolled, secured and policy-protected
- MFA enforced across your organization
- New hires onboarded, departures cleanly removed
- Remote assistance for straightforward issues
- 02
Managed Technology
Tier 2
$69per user / month
Best for growing teams that want full device management and proactive support.
Everything above, plus full remote support with no clock watching. Devices monitored, patched and maintained. I deal with your vendors.
Everything in Identity & Device Security.
- Full remote support for whatever comes up, no clock watching
- Your business software and tools, kept running
- Devices monitored, patched and maintained proactively
- Standard software kept current and consistent across devices
- I deal with your vendors so you do not have to
- 03
Complete Managed IT & Security
Tier 3
$89per user / month
Best for teams that want everything, including advanced security and full coverage.
Priority response. Defenses actively maintained rather than set and forgotten. Issues caught before they reach you.
Everything in Managed Technology.
- Priority response — your issues do not wait
- Defenses actively maintained, not set and forgotten
- Issues caught and fixed before they affect your business
- Ongoing checks that your data and systems stay in good shape
- A scheduled review to keep your technology matched to the business
THE ONE CONSTRAINT
The device requirement
Managed plans require company-owned, enrollable devices. That is a technical constraint, not a preference — the plans work by enrolling and policy-protecting hardware the business owns.
If your team works on personal machines, the Availability Retainer is the right fit, and it is not a lesser one — it is where most clients stay.
A plan is worth taking when managing the technology has become someone ’s second job. Until then it is overhead.
Tell me what is going on
No pressure and no jargon. Whether it is your business or your home, describe the problem in your own words and I will take it from there.
- Phone
- 844.503.4700
- alex@xd3rlab.com
- Service area
- Northern New Jersey and New York City